Regional Business Process Improvement Project
Three local authorities in Kent � Maidstone Borough Council, Tunbridge Wells Borough Council and Ashford
Borough Council � are mid-way through a two-year joint business transformation project that aims to improve the delivery of services to their communities, and reduce their cost.
The initiative has its origins in an internal review undertaken by Maidstone Borough Council during 2006/07 which found �300,000 in savings, and is targeted initially at improvements in four key service areas � legal, finance, contract monitoring and print.
